About Us
Totally Covered Restorations, LLC (T.C.R.) would like to personally thank you for visiting our site. We thought it would be a good Idea to develop this site to better connect with you the consumer. Our philosophy is simple and straight forward; provide the customer with great quality, a great experience, competitive pricing, and excellent customer service while making the process as simple as possible. These things are what real business is all about. T.C.R. future success is dependent on our ability to develop and sustain marketable competitive advantages over our competitors. Our business plan is the central element of our customer focus and total quality management initiatives. T.C.R. will be successful by consistently surpassing our customer’s expectations. Our major advantages over our competitors include: competitive pricing, compliance with agreed budget, timely completion, open communication, and conformance to specifications.
Our Management
Our management paradigm is different. We use a progressive management system. We view our people as a part of our company. We recognize that every employee is our partner and an asset. Believing this strengthens our organization, enhances productivity, and provides unlimited opportunity not only for company growth but for individual growth and advancement as well. Create a great environment and people will produce more, do their job better and love to come to work. This ultimately reflects back on the customer as a positive experience. Quality and consumer satisfaction delivered with the highest ethical standards are the cornerstones of our success.
Clear communication with you, our client is essential. It begins with discussing your objectives, specifications, budget and schedule for your project. A plan must be established to accomplish the very best results; communication plays a key role every step of the way. Our project manager is in charge of each job from estimating to coordinating our experienced crews. He will meet with you on a regular basis to assure that the project meets or exceeds your expectations.
What You Can Expect
Licensed Bonded Insured
FOR ADJUSTERS
